How It Works

How It Works

Planning an event should be exciting, not stressful! At Refined Rentals & Events, we’ve streamlined our process to make renting elegant event décor simple and enjoyable. From your first inquiry to pickup after your celebration, we’re with you every step of the way.

Get in Touch

Share your vision with us. Whether you’re planning a wedding, baby shower, birthday celebration, or corporate gathering, we’d love to hear the details. Reach out through our website, by phone, or via social media, and tell us about your event date, guest count, venue, and style preferences. We’ll schedule a time to connect and begin bringing your ideas to life.

Design Your Vision

Personalized recommendations. Thoughtful details. After learning more about your event, we’ll create a customized proposal tailored specifically to your needs. You’ll receive transparent pricing, rental selections, and styling suggestions to ensure everything flows beautifully together. We’re happy to answer questions, adjust selections, and refine details until everything feels just right.

Book Your Date

Secure your celebration with confidence. Once you’re ready to move forward, we’ll send a rental agreement outlining all details clearly and professionally. A signed contract and retainer officially reserve your date on our calendar. From there, you can relax knowing your rentals are secured.

We Deliver & Set Up

Professional. On time. Beautifully arranged. On your event day — or the day before, depending on your rental package — our team will arrive at your venue to carefully deliver and set up your rentals. Every piece is arranged with intention, ensuring your champagne wall, marquee letters, photo booth, and décor look polished and event-ready. No heavy lifting. No last-minute stress.

Enjoy Your Event!

Celebrate freely. With everything in place, all that’s left to do is enjoy your event. Your guests can sip, pose, laugh, and create memories while you focus on what matters most — being present. We handle the details so you don’t have to.

We Handle Pickup

Simple and seamless. After your event, we’ll return at the agreed-upon time to professionally dismantle and remove all rentals. There’s no need to clean or repack items — just leave everything as is, and we’ll take care of the rest.

Ready to Get Started?

If you’re planning a wedding, birthday, baby shower, or corporate event in Winston-Salem or the surrounding Triad area, we’d be honored to help bring your celebration to life.

Let’s create something beautiful together.

Kind Words from Our Clients

Moriah was a pleasure to work with. Easy to schedule and pay for service. Very professional when engaging from start to finish. I would recommend her services for your event.
Rodney S
2025 Graduate
We rented a white floral wall for our wedding celebration and it was absolutely beautiful! Moriah was a fabulous communicator throughout the entire process and we loved our experience with her business! Highly recommend!
Megan R.
2026 Bride